Blockchain and Smart Contracts as Drivers for Revolutionizing the Supply Chain in B2C Commerce
DOI:
https://doi.org/10.58766/rpgbcb.v18i1.1232Abstract
The article explores the revolutionary potential of blockchain technology and smart contracts in the B2C supply chain. It covers the fundamentals of blockchain, a decentralized and immutable ledger, and smart contracts, self-executing programs that automatically enforce contractual clauses. The discussion focuses on how these technologies can enhance transparency, efficiency, and security in logistics processes, from product tracking to inventory management, automating tasks and reducing fraud. The article includes interviews with experts who share practical insights into the implementation and challenges of these technologies in retail, highlighting their transformative potential for the sector despite existing technical and regulatory barriers.